Brugen Jewelers, located at 8251 Flying Cloud Drive, Suite 1028, Eden Prairie, MN 55344, is a family-owned jewelry store known for its exceptional engagement ring creation and repair services. Operating in Hennepin County, this jeweler offers a range of services including jewelry cleaning, watch repair, and custom jewelry design. Customers appreciate the proficiency of the master jeweler, Ayman Nakhla, who is recognized for his attention to detail and customer care. The store strives to treat each client with honesty and integrity, aiming to create lasting relationships through outstanding service.

With a total of 11 reviews analyzed, the overall sentiment from online customer reviews is highly positive, with approximately 85% positive feedback, 10% neutral, and 5% negative comments. Customers frequently highlight the customized experience and quality of craftsmanship for engagement rings, emphasizing the professionalism shown by the staff.

Positive reviews note the welcoming atmosphere, the patience of the staff, and their dedication to quality. Customers have praised how the master jeweler took time to explain care instructions for their jewelry and provided detailed consultations about repairs.

Conversely, a few negative reviews mention isolated incidents of poor customer service, particularly issues with follow-up on repair inquiries.

Best Review: Michelle noted that Brugen Jewelers is a refreshing change, as they not only provide watch battery replacements but also perform high-quality resizing of old wedding bands in-house.

Worst Review: Dan expressed dissatisfaction regarding a lack of communication after an initial consultation, stating that he was left waiting for a follow-up that never came.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Operating Hours:
- Monday: 11 AM - 7 PM
- Tuesday: 11 AM - 7 PM
- Wednesday: 11 AM - 7 PM
- Thursday: 11 AM - 7 PM
- Friday: 11 AM - 7 PM
- Saturday: 11 AM - 7 PM
- Sunday: 11 AM - 6 PM

Staff Members:
- Ayman Nakhla (Master Jeweler)