Zales Jewelers located at 8251 Flying Cloud Dr Suite 2228, Eden Prairie, MN 55344, operates in Hennepin County, offering a range of jewelry services, particularly specializing in engagement ring creation and customizations. With a contact number of (952) 941-5355, this store has garnered attention for both its product offerings and customer service.

The store has received a total of 36 reviews, reflecting a mix of experiences. On the positive side, several customers praise the quality of the jewelry and the friendly service provided by staff members, mentioning that the store carries a diverse selection of engagement rings and other fine jewelry. However, many negative reviews cite issues with customer service, including experiences with pushy sales tactics and unsatisfactory resolutions to complaints.

Overall Sentiment from Online Customer Reviews:
- Positive: 30%
- Neutral: 15%
- Negative: 55%

Best Review: A customer noted that Zales provided quality products and had a team that was friendly and accommodating during the engagement ring selection process, which enhanced their shopping experience.

Worst Review: Another customer expressed frustration with a staff member's aggressiveness in pushing for a sale while they were seeking assistance with a ring repair, indicating an uncomfortable atmosphere during their visit.

Operating Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members: No specific staff members were mentioned in the reviews.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.