Buck's Jewelry, located at 287 N Lowry St, Smyrna, TN 37167, is a family-owned fine jewelry store that specializes in creating exquisite engagement rings. With a strong reputation built since 1989, this establishment has garnered numerous positive reviews highlighting its exceptional customer service and the craftsmanship of its jewelry. The store is praised for being welcoming and dealing in fair prices, making it a go-to choice for any jewelry needs in Rutherford County.
The dedicated staff, including the owner Robert (Buck), is often commended for their personalized service, helping customers bring their vision for engagement rings to life. In contrast, some reviews point out issues with inconsistent store hours, with a few customers noting difficulty in reaching the store or having it be closed during expected times.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlights of customer sentiment reveal that while many appreciate the friendly atmosphere and dedication to custom work, inconsistencies in hours and service availability have drawn a few complaints.
Best Review:
Crystal praised Buck's Jewelry for its friendly staff and fair pricing, highlighting the welcoming environment and quality of the jewelry offered.
Worst Review:
Ashley expressed frustration at the store's frequent unavailability, stating that it was challenging to connect with anyone and that they were often closed.
Opening Hours:
- Monday: 9 AM - 2 PM
- Tuesday: Closed
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 5:30 PM
- Saturday: 10 AM - 1 PM
- Sunday: Closed
Staff Members:
- Robert (Buck)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.