Kay Jewelers Marketplace At Smyrna Smyrna TN
KAY Jewelers, located in Smyrna, TN, operates in Rutherford County and specializes in engagement ring creation among other jewelry services. Situated at 815 Industrial Boulevard, Spc. D 2, this jeweler provides a wide selection of engagement rings, wedding bands, and custom jewelry options, backed by knowledgeable and friendly staff. The store is open for consultations and shopping, allowing customers to explore their collection and receive expert help in selecting the perfect ring.
The staff, including notable team members like Kelly, strive to deliver an exceptional customer service experience, as reflected by numerous positive reviews highlighting the helpfulness and professionalism of the associates. Additionally, the store offers jewelry maintenance and repair, custom special orders, and diamond upgrades which add significant value to the overall service.
Operating hours are as follows:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
Phone: +1 615-459-0191
Overall Sentiment from Online Customer Reviews:
The overall sentiment from the 47 reviews analyzed is predominantly positive, with approximately 70% positive feedback, 20% neutral, and 10% negative. Customers frequently commend the store for its welcoming atmosphere and knowledgeable staff, especially praising their expertise in engagement ring creation.
Best Review:
JessicaMarie Rabideau highlighted the store as a great place for thoughtful gifts and personal shopping, emphasizing the attentive and friendly service provided by the staff.
Worst Review:
Hector Mancia expressed strong dissatisfaction, stating that he would not return to the store after being offended by their advertising, which he found inappropriate.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
