Burke Jewelers, Reston VA

Burke Jewelers, located at 1478 North Point Village Center, Reston, VA, has been serving the community since 1969, specializing in engagement ring creation and custom jewelry design. Known for its friendly, family-owned atmosphere, Burke Jewelers prides itself on delivering personalized service while helping customers craft the perfect engagement ring.

Customers frequently appreciate the expertise and dedication of the staff, including owner Larry Baldwin, who is often noted for his attentive and professional service. Reviewers describe the team as knowledgeable and genuinely caring, fostering a warm environment for those navigating their unique jewelry needs. While the vast majority of feedback is glowing, some customers have raised concerns about service inconsistencies and negative experiences, indicating a mix of positive and critical feedback.

Customer Sentiment: Approximately 70% of patrons express high satisfaction with their experiences, while 20% share neutral opinions and 10% have encountered issues.

Opening Hours:
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: Closed

Best Review: Ellen praised Burke Jewelers for their expert stone setting and exceptional customer service, emphasizing the honesty and fairness in pricing that makes them a trusted choice.

Worst Review: Ken recounted a frustrating encounter where he found the store closed and had difficulty reaching them, feeling disappointed by the lack of communication about their status.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.