O'Donnell's Jewelers, Reston, VA

O'Donnell's Jewelers, located at 11519 Sunrise Valley Drive, Reston, VA, operates in the Fairfax County area and specializes in engagement ring creation among other services. The store is known for its custom design work, providing a personalized experience for clients seeking unique engagement rings. Their services also include jewelry repairs, engraving, ring sizing, and watch battery replacement, catering to a variety of jewelry needs.

The owner has over 45 years of experience in the jewelry industry and is often present to assist customers directly. The staff is noted for being helpful, especially when it comes to sizing rings and designing custom pieces.

Operating hours are as follows:

| Day | Hours |
|------------|--------------------|
| Monday | 11:00 AM - 06:00 PM|
| Tuesday | 11:00 AM - 06:00 PM|
| Wednesday | 11:00 AM - 06:00 PM|
| Thursday | 11:00 AM - 06:00 PM|
| Friday | 11:00 AM - 06:00 PM|
| Saturday | 11:00 AM - 05:00 PM|
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
After analyzing a total of 32 reviews, the customer sentiment is mixed. Approximately 46% of the reviews were positive, expressing satisfaction with the quick service and helpful staff, while around 34% were neutral. The remaining 20% were negative, highlighting concerns regarding service quality and pricing inconsistencies.

Best Review:
One customer, Katherinne, praised the store for reconstructing her wedding rings, expressing satisfaction with both the price and the quick turnaround time, stating she received her beautiful new ring in just three hours.

Worst Review:
Another customer, Rebecca, shared disappointment regarding an engraving service, mentioning that the work was not only delayed but also poorly executed, with the engraving done crookedly and not resolved to her satisfaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.