Gregory Filo Jewelry Design, located at 2400 Mott Ave, Suite 203 in Santa Cruz, CA, has established itself as a fantastic destination for those seeking custom engagement rings. This charming shop is well-regarded for its craftsmanship and attention to detail, making it a popular choice in Santa Cruz County.

With over 33 reviews, the store is led by Greg Filo, a skilled goldsmith and jewelry designer with over 30 years of experience. Customers appreciate his personalized approach, as he takes the time to listen to their ideas and incorporates their visions into stunning, one-of-a-kind pieces. While the majority of feedback highlights exceptional customer service and beautiful ring designs, a few reviews point to issues with communication and delays on some orders.

Customer Sentiment: Around 80% of customers express high satisfaction, while 15% remain neutral, and 5% report negative experiences.

Opening Hours:

Tuesday to Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 3:00 PM
Sunday and Monday: Closed

Best Review: Eli praised the lovely customer service and noted that both he and his fiancée return to Gregory Filo Jewelry for all their jewelry needs, making it their go-to store despite living out of town.

Worst Review: Leslie expressed disappointment in the craftsmanship of her ring, feeling that it didn’t align with her expectations despite being drawn to the store for its acclaimed reputation.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.