C & W Jewelry, located at 1475 S Harbor Blvd, Booth B-5, Fullerton, CA 92832, is a highly regarded jeweler known for its exceptional engagement ring creation and customer service. With an impressive rating of 4.9 based on 31 reviews, C & W Jewelry has built a reputation for personalized service under the attentive guidance of Sue and Vanny. They offer a range of services including ring resizing, jewelry cleaning, and custom design, particularly for engagement rings, ensuring every client finds a unique piece that fits their specifications and budget.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 5%
Negative sentiment: 5%
Most comments reflect a warm atmosphere where staff are knowledgeable, friendly, and dedicated to delivering high-quality service. Customers frequently express appreciation for the personalized attention and craftsmanship, often noting that their experiences exceeded expectations.
Several negative reviews mention isolated incidents regarding product issues, but these are outweighed by numerous praises highlighting the quality and service.
Best Review:
A customer named Lauren commended C & W Jewelry for their friendly service, noting that the staff greeted them warmly, even after a long hiatus. They praised the store's ability to provide high-quality jewelry at reasonable prices, particularly appreciating the engagement rings.
Worst Review:
A customer named My husband expressed disappointment with a bracelet purchased that fell off due to faulty locking mechanisms. Despite a positive overall impression of the staff, this incident led them to reconsider future visits.
Hours:
Tuesday - Friday: 11:00 AM - 6:00 PM
Saturday: 11:00 AM - 5:00 PM
Sunday: 11:00 AM - 4:00 PM
Monday: Closed
Staff:
Sue, Vanny
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.