Grand States Jewelry, located at 1475 S Harbor Blvd Ste 4C, Fullerton, CA 92832, is a notable jeweler serving Orange County, specializing in custom engagement ring creation and jewelry repair services. With a reputation built over many years, the store has garnered around 16 reviews highlighting its exceptional craftsmanship and customer service courtesy of the dedicated team led by Wilson and Evelyn. Customers frequently commend the personal touch and reliability provided by the staff, ensuring an engaging experience in finding the perfect piece for life's special moments.
However, it's important to note that some reviews mention the store's closure, as it has been reported as permanently closed since April 2024.
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews showcases an overall positive atmosphere, with approximately 75% positive responses, 15% neutral, and 10% negative.
Best Review:
A customer noted the wonderful rapport they had with Wilson and Evelyn, emphasizing their trustworthy nature and excellent customer service over many years.
Worst Review:
One reviewer expressed dissatisfaction with the customer service, citing experience with poor merchandise quality.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
Mon - Thu: 11:00 AM - 6:00 PM
Fri: 11:00 AM - 6:00 PM
Sat: 11:00 AM - 5:00 PM
Sun: Closed
Staff: Wilson, Evelyn
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 7144411323