Camelot Jewelers, located at 2484 Mt Vernon Rd, Atlanta, GA 30338, has long been cherished in the Dunwoody community for its personalized jewelry services, particularly in engagement ring creation. This family-owned establishment has become a favorite destination for locals seeking custom rings and exceptional repairs.
The knowledgeable team, led by the respected owner Helen Sher, prides itself on crafting unique and sentimental pieces that reflect individual customer stories. Customers often rave about the care and attention to detail they receive, while also appreciating the welcoming atmosphere of the shop. From resizing to customizing engagement rings, the staff is dedicated to ensuring each piece meets the highest standards of quality.
However, the store has faced challenges recently, with feedback indicating a notable level of customer frustration regarding closures and service consistency. While many patrons have shared their happiness with the craftsmanship and friendly service, some have expressed concern over lost items and communication issues during the process.
Customer Sentiment: Approximately 75% of customers report being highly satisfied, while 15% have shared neutral experiences and 10% have encountered serious issues.
Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Best Review: Jenny praised Camelot Jewelers for their friendly service and excellent workmanship, especially noting the reasonable prices that make their offerings accessible.
Worst Review: Jessica expressed disappointment over a botched engraving, feeling that her long-standing loyalty was unappreciated due to the poor service during a crucial time.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 38
Store Phone Number: 7703949045