Cantrell's Fine Jewelry Coffeyville KS

Cantrell's Fine Jewelry is located at 1312 W 11th St, Coffeyville, KS 67337, and operates under the phone number (620) 251-3530. Known for its on-site jewelry repair, restoration, and design services, this jeweler specializes in creating custom engagement rings, making them a potential choice for couples looking to celebrate their love with a unique piece. The owner, James, has over 35 years of experience in the trade and aims to provide quality craftsmanship.

The store's operating hours are as follows:

- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews reflects significant challenges in customer service, with a notable portion of complaints regarding rude interactions and unsatisfactory resolutions. Positive feedback highlights the quality of the jewelry and the owner’s willingness to apologize when wronged. The sentiment score is 30% positive, 10% neutral, and 60% negative.

Best Review:
Arielle shared that although she faced a frustrating situation regarding resizing her wedding band, she appreciated the owner’s personal apology and characterized the jewelry quality as satisfactory.

Worst Review:
Arielle expressed displeasure with the service she received during a resizing issue, stating that the staff handled her inquiry rudely and left her and her husband feeling unwelcome.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.