Located in Coffeyville, Kansas, Gold and Silver Exchange and Jewelry is a jewelry store specializing in the creation of custom engagement rings and a variety of jewelry services, including buying and selling gold, silver, and diamonds. With a phone number of (620) 251-6710, this store stands out for its jewelry repair services and personalized approach.
The store operates in Montgomery County and is known for its friendly staff. Based on 16 reviews analyzed, the overall sentiment is mixed, with approximately 50% positive, 30% neutral, and 20% negative feedback from customers.
Positive reviews highlight the store's reasonable prices and the quality of jewelry available, with customers appreciating the knowledgeable staff. However, there are also negative comments regarding customer service, with some patrons expressing dissatisfaction related to the handling of transactions and perceived value for items pawned.
**Opening Hours:**
- Monday: 9 am – 5 pm
- Tuesday: 9 am – 5 pm
- Wednesday: 9 am – 5 pm
- Thursday: 9 am – 5 pm
- Friday: 9 am – 5 pm
- Saturday: Closed
- Sunday: Closed
Best Review: A customer commended the store for offering great deals on various items, particularly noting the selection of silver coins and tools as impressive.
Worst Review: Another reviewer shared frustration over a lack of clarity in pricing, stating that communication issues led to confusion regarding the cost of a desired item after multiple visits.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 65%
Total Customer Feedback Reviewed: 16
Store Phone Number: 6202516710