Cape Fear Jewelers, located at 102 E Moore St, Southport, NC 28461, is a distinguished jewelry store that specializes in engagement ring creation and offers exceptional customer service. The store is situated in the picturesque downtown area, just a block away from the water, creating a delightful shopping experience. Under the ownership of Lee T., the team at Cape Fear Jewelers is known for their dedication to quality and customer satisfaction.

With a total of 46 customer reviews analyzed, the overall sentiment from online customer reviews is as follows:

- **Positive Sentiment**: 86%
- **Neutral Sentiment**: 9%
- **Negative Sentiment**: 5%

Many customers highlight the helpful and knowledgeable staff, praising the quality of jewelry and the personalized service in engagement ring creation. The experienced team is recognized for their friendly approach and attention to detail. However, some reviews indicate concerns with customer service at times, particularly following changes in ownership, showcasing a need for consistency.

The store operates with the following hours:

| Day | Hours |
|-----------|---------------|
| Monday | 10 am - 5 pm |
| Tuesday | 10 am - 5 pm |
| Wednesday | 10 am - 5 pm |
| Thursday | 10 am - 5 pm |
| Friday | 10 am - 5 pm |
| Saturday | 10 am - 5 pm |
| Sunday | Closed |

Staff members mentioned in reviews include owner Lee T. and notable team member Cindy, known for providing excellent assistance to customers.

Best Review: A customer expressed gratitude for the owner and staff, noting their welcoming attitude and help in finding the perfect engagement ring within budget.

Worst Review: A reviewer voiced disappointment regarding the inability to service water-resistant watches, which led them to seek other jewelers for their needs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.