Renee's Fine Jewelry in Southport NC

Renee's Fine Jewelry, located at 602 N Howe St, Southport, NC 28461, is a well-regarded jewelry store specializing in engagement ring creation and customer service. With over 563 reviews, the establishment has been a go-to destination for couples seeking unique and personalized engagement rings. Renowned for their expertise and customer-focused approach, the staff, including owner Renee Ward, collectively provides exceptional service, guiding clients through the ring design process.

Customers frequently highlight the store's welcoming atmosphere, the staff's patience, and their extensive knowledge in jewelry, ensuring a delightful experience. However, some negative reviews indicate instances of miscommunication regarding pricing and service timelines, prompting customers to recommend obtaining written quotes for repairs to avoid discrepancies.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 10%
Negative: 20%

Best Review: A customer praised the attentive service received when creating a personalized engagement ring, specifically mentioning the helpfulness of the staff, which contributed to a memorable experience in selecting the perfect piece.

Worst Review: A dissatisfied customer expressed frustration about being charged more than initially quoted for a watch repair, emphasizing a lack of accountability regarding pricing and service commitments.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Renee Ward

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.