Captain's Treasure Chest, located at 28901 S Western Ave Suite 219 in Rancho Palos Verdes, CA, is a beloved local jewelry store renowned for its exceptional engagement ring creation services. This family-owned business has been delighting customers since 1986, carving a niche in the tight-knit community of the South Bay region of Los Angeles County.
Customers rave about the warm, welcoming atmosphere the store provides, often mentioning the attentive and knowledgeable staff. Rosemarie, the owner, along with her team, stands out for her genuine desire to help couples design their dream rings. The store features a wide selection of beautiful gold, silver, and custom jewelry, ensuring that everyone can find something that resonates with their personal taste. While most reviews express high satisfaction, a few customers have noted issues with communication and service speed.
Customer Sentiment: Approximately 80% of customers report being highly satisfied, while about 10% share neutral experiences, and 10% have voiced concerns regarding service or product quality.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: David praised the store for making his girlfriend's necklace and noted the staff's exceptional service, affirming that he would definitely return for future purchases.
Worst Review: Moriah expressed disappointment after her experience with a ring resizing, feeling that her concerns about the workmanship were not sufficiently addressed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 75
Store Phone Number: 3105191856