Caretta, Inc., known as the Jewelry Factory, is a premier destination for engagement ring creation located in North Hollywood, CA. The owners, Bruce and Zeda, have been providing excellent jewelry services for over 40 years and are renowned for their personalized customer experience, expertise in custom design, and engaging atmosphere. They focus heavily on crafting stunning engagement rings, ensuring that every customer's vision is translated into a beautiful reality. The store is by appointment only, which allows for dedicated time with clients to discuss their unique jewelry needs.

The Jewelry Factory offers a variety of services, including jewelry cleaning, repair, restoration, redesign, and personal property appraisals, catering to a wide spectrum of jewelry requirements. Located at 13400 Saticoy St Ste 1, North Hollywood, CA 91605, they serve the Los Angeles County area.

Phone: (818) 781-9486
Operating Hours:
- Monday: 9:00 AM - 1:30 PM
- Tuesday: 9:00 AM - 1:30 PM
- Wednesday: 9:00 AM - 1:30 PM
- Thursday: 9:00 AM - 1:30 PM
- Friday: 9:00 AM - 1:30 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The customer feedback on Caretta, Inc. reflects an overwhelmingly positive sentiment, with approximately 95% of reviews providing favorable remarks. Most customers commend the quality of craftsmanship, personalized service, and the welcoming environment created by Bruce and Zeda. A small percentage, around 5%, express minor concerns regarding the appointment-only policy, which may inconvenience some potential clients.

Best Review:
One customer, Jill, praised the Jewelry Factory for their outstanding service, highlighting how Bruce and Zeda made her feel comfortable while revamping her mom’s wedding ring, resulting in a beautiful final product delivered ahead of schedule.

Worst Review:
While the feedback has been generally positive, one customer pointed out that they found the appointment-only setup limiting, expressing some disappointment that it wasn’t more accessible for spontaneous visits.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.