Nancy's Jewelry, located at 12650 Sherman Way Ste 13, North Hollywood, CA 91605, is a well-established jeweler in Los Angeles County specializing in engagement ring creation and a variety of jewelry services. With a business history of over 35 years, the store is noted for its custom jewelry design, repair services, and exceptional customer care, though experiences vary among customers.
Review analysis reveals a total of 30 customer reviews. Positive feedback highlights the friendly staff and reasonable prices, often mentioning the owner's dedication to customer service. However, some customers express dissatisfaction with the customer service, describing experiences of rudeness and a lack of professionalism.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Opening Hours:
- Tuesday to Friday: 11 AM - 7 PM
- Saturday: 11 AM - 6 PM
- Sunday and Monday: Closed
Staff Members: Nancy (Owner)
Best Review: A customer praised Nancy's Jewelry for providing beautiful custom-made pieces, emphasizing the quality and care put into their creations.
Worst Review: Another customer relayed a negative experience, citing poor customer service and a lack of professionalism from the staff, which led to their decision not to return.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 30
Store Phone Number: 8187643515