Y2K Jewelers, located at 917 W Arrow Hwy, San Dimas, CA, is a reputable family-owned jewelry store specializing in custom engagement ring creation and luxury gemstone pieces. This third-generation jeweler, led by Johnny Tobbi and his daughter Elissa, has built a strong reputation over 20 years for exceptional customer service and high-quality craftsmanship. They offer a wide range of services, including ring resizing, repair, and custom designs, making them a favorite in Los Angeles County.
Customers have noted the welcoming atmosphere and personalized service, often highlighting how staff take the time to understand individual preferences when creating bespoke engagement rings. Many reviews praise the attention to detail and the ability to create unique and beautiful pieces based on customer visions. However, a few negative reviews mentioned issues with pricing disputes and repair timelines.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer praised Y2K Jewelers for their ability to craft a stunning custom ring quickly, emphasizing the exceptional guidance provided by the staff throughout the design and purchase process.
Worst Review:
One customer expressed disappointment over a perceived lack of honesty about pricing changes during a ring valuation, feeling that the service was not up to the expected standards.
Opening Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed
Staff: Johnny Tobbi, Elissa Tobbi
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 52
Store Phone Number: 9095924200