Piacere Jewelry Designs San Dimas CA
Piacere Jewelry Designs, located at 440 S Cataract Ave, San Dimas, CA 91773, operates in Los Angeles County and specializes in creating custom engagement rings. Customers have noted the exceptional service provided by the family-owned business, particularly highlighting Victor and Faby's welcoming demeanor and commitment to ensuring satisfaction. The jeweler offers a variety of services including custom jewelry design, ring resizing, and repairs, with an emphasis on quality craftsmanship and creative designs.
In reviewing a total of 14 customer reviews, a mixture of positive and negative sentiments was noted. Many customers praised the friendly and attentive service, along with the high-quality work and fair pricing. Positive remarks included the quick turnaround for custom orders and the personalized treatment received during the engagement ring creation process.
However, some reviews expressed dissatisfaction with workmanship issues, specifically regarding lost gemstones and unresponsive customer service after the sale. These experiences have led to a more critical view from a minority of customers, indicating room for improvement in quality control and customer relations.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Opening hours are as follows:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Staff mentioned include Victor and Faby.
Best Review:
Carol noted that the service at Piacere Jewelry was exceptional, highlighting the personalized experience she received when upgrading her wife's wedding ring just in time for Christmas. She emphasized the kindness and professionalism of the staff, ensuring her satisfaction in the process.
Worst Review:
Ilyanna expressed significant frustration regarding her experience with custom wedding rings, lamenting a lost gemstone and unhelpful responses from the owner. She found the craftsmanship lacking and was left feeling hurt by the lack of resolution provided for her special jewelry.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
