Carroll / Ochs Jewelers, located at 514 N Telegraph Rd, Monroe, MI 48162, is renowned for its exceptional engagement ring creation services. Established in 1987 by Bernie Ochs, the store is celebrated for its personalized touch and dedication to quality, providing a relaxed atmosphere where clients can explore an extensive collection of natural and lab-grown diamonds.

With a commitment to customer satisfaction, the knowledgeable staff at Carroll / Ochs Jewelers are known for going above and beyond to cater to individual needs. Services offered include custom designs, jewelry appraisals, repairs, and gold and diamond buying. The staff, including owner Bernie Ochs, guide customers through their options, ensuring a memorable shopping experience.

The store operates within Monroe County, known for its community involvement and support of local events.

Operating Hours:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Based on a review analysis of 322 total customer feedbacks, the sentiment reflects a positive atmosphere at Carroll / Ochs Jewelers. Positive reviews constitute approximately 80%, neutral feedback is around 15%, and negative comments account for about 5%.

Highlight Reviews:
Best Review: A customer praised the staff's friendliness and the quality of their work, noting that they felt valued and appreciated during their visit, reflecting the positive atmosphere often mentioned.
Worst Review: A review criticized the appraisal service, expressing disappointment with the valuation compared to a competitor, leading to dissatisfaction regarding the overall service received.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.