Carroll's Jewelers, located at 207 W Center St, Marion, OH 43302, is a charming jewelry store that has become a staple in the local community since opening in 1934. Known for their custom engagement ring creation services, they pride themselves on offering an attentive and personal approach to jewelry design. With an impressive 143 reviews and a stellar 4.9-star rating, the store demonstrates a solid commitment to quality and customer satisfaction.
Under the leadership of owner Lowell Thurston, the knowledgeable staff members prioritize creating a welcoming atmosphere. Customers rave about their experience, often noting the helpful and friendly service they receive while collaborating on their dream engagement rings. They specialize in custom designs and repairs, ensuring every piece is not just a purchase but a reflection of your personal style and love story.
Customer Sentiment: Approximately 85% of customers express high levels of satisfaction, while 10% remain neutral, and about 5% report issues with specific services.
Opening Hours:
- Monday: 9:30 AM – 5:00 PM
- Tuesday: 9:30 AM – 5:00 PM
- Wednesday: Closed
- Thursday: 9:30 AM – 5:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Best Review: Tara praised the store for its amazing selection and generous prices, emphasizing the friendly staff who helped her find the perfect engagement ring.
Worst Review: Jodi expressed disappointment after experiencing a mishap with a ring resize and felt her issue was not adequately addressed by the team.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 143
Store Phone Number: 7403834083