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81% Score | Kay Jewelers Shoppes At Eastlawn, Marion, OH

Kay Jewelers, located at 1430 Mount Vernon Ave, Marion, OH 43302, serves the Marion County area with a commitment to providing exceptional jewelry services, particularly in engagement ring creation. The store boasts a variety of fine jewelry offerings, along with reliable maintenance and repair services. Customers have noted the knowledgeable staff who are available to assist with custom orders and diamond upgrades, ensuring a personalized experience for those seeking the perfect engagement ring.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

The store has received a total of 75 Google reviews.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 71%
Neutral sentiment: 20%
Negative sentiment: 9%

A majority of reviews highlight the strong customer service at Kay Jewelers. Customers frequently mention the helpfulness of the staff and their welcoming demeanor, which contributes to a pleasant shopping experience. Negative feedback primarily revolves around isolated instances of dissatisfaction with specific services, including claims of poor customer service after long-term relationships with the store.

Best Review:
Rachel Kennedy praised the friendly staff and great customer service, highlighting a smooth experience when they needed a diamond replaced under warranty.

Worst Review:
Stephanie Bosley expressed frustration with the service received after missing an inspection email reminder, indicating dissatisfaction with how the situation was handled.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 81%
Total Customer Feedback Reviewed: 75

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Kay Jewelers Shoppes At Eastlawn
Kay Jewelers Shoppes At Eastlawn
81%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Kay Jewelers Shoppes At Eastlawn
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