Cartel Jewelry, located at 78371 Highway 111, La Quinta, CA, is a highly regarded jeweler specializing in engagement ring creation and exceptional customer service. With a stellar rating of 4.8 out of 5 based on 29 reviews across various platforms, it’s evident that many have left this store with positive experiences. The owner, Ken, is noted for his expertise in the jewelry industry, providing personalized guidance and craftsmanship that exceed customer expectations.

Customers frequently praise Ken for his honesty and ability to create breathtaking engagement rings tailored to specific desires. The store also offers additional services such as watch cleaning and repairs, as well as jewelry modifications. Cartel Jewelry is well-known in Riverside County for its quality and integrity, making it a popular choice among local residents and visitors.

Despite the overwhelming praise, a few reviews indicated occasional difficulties in service, specifically regarding store hours. However, the majority of feedback highlights a welcoming atmosphere and attention to customer needs, fostering a trusted relationship with clients.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

**Highlight Reviews:**
**Best Review:** A customer named Janis expressed delight at finding Cartel Jewelry while on vacation. She highlighted Ken's efficiency and thoroughness in securing her husband's wedding band, making them wish he could be their regular jeweler.

**Worst Review:** George shared a less favorable experience, stating he was disappointed after multiple visits to find the store closed, specifically noting it was closed on Sundays and Mondays.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed

**Staff Member:**
- Ken (Owner)