Jewel Master Jewelers, located at 79-775 California Hwy 111, Ste 101, La Quinta, CA, is a well-regarded jewelry store specializing in a variety of services including engagement ring creation, jewelry repair, and watch services. The business is recognized for its commitment to quality and customer satisfaction, boasting an impressive rating of 4.6 based on 44 reviews.
Customers praise the attentive staff, notably Louie, for their friendly and professional service. Many have highlighted the store’s efficiency in completing repairs and custom work, often receiving pieces back the same day. The focus on engagement rings has garnered positive feedback, with clients appreciating the expert guidance offered during the selection and customization process.
However, not all experiences have been ideal. A few customers have mentioned dissatisfaction with pricing, feeling that they were overcharged for services, particularly with certain repairs. This critique points to a need for clarity regarding costs before committing to services.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Best Review: A customer named Deby commended Louie for his professionalism and the prompt return of her repaired jewelry, expressing satisfaction with the quality of work and fairness in pricing.
Worst Review: Mack was unhappy with a service experience, stating that his watch battery replacement led to damage, and he felt the owner was dismissive regarding the situation.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: Louie
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 44
Store Phone Number: 7603423231