Satterlee Jewelry Repair & Design Center, located at 513 NW Fir Ave, Redmond, OR, 97756, is a reputable choice for creating custom engagement rings and offering a variety of jewelry services. The shop is run by Sean and Keri Satterlee, who have been serving Central Oregon for nearly 40 years, continuing a family legacy since its founding in 1941.

The highly trained goldsmiths at Satterlee Jewelry specialize in crafting one-of-a-kind engagement rings tailored to the customer's specifications. They provide comprehensive services, including jewelry repairs, heirloom refurbishing, and laser welding, ensuring each piece receives meticulous attention. Customers praise the warm, friendly atmosphere and the expertise of the staff, with many noting the personalized service that makes each visit memorable.

The shop has garnered a total of 93 reviews, reflecting a generally positive reception from the community.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Positive reviews highlight that Satterlee Jewelry provides excellent customer service, with particular praise for the engagement ring creation process and the workmanship on repairs. Many customers appreciate the attention to detail and the caring approach of the staff.

Conversely, a few negative reviews express disappointment with specific repairs that did not meet expectations, indicating areas for improvement.

Best Review: A customer shared how the store transformed family jewelry into a stunning new piece while reflecting their sentimental value, praising the staff's kindness and dedication.

Worst Review: A dissatisfied customer mentioned a negative experience involving a watch repair, feeling that the service did not meet the standards expected and suggesting an alternate jeweler for specialized needs.

Operating Hours:
- Friday: 9:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM

Staff: Sean Satterlee, Keri Satterlee

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.