Fred Meyer Jewelers, located at 944 SW Veterans Way, Redmond, OR 97756, is a distinguished jewelry store known for its extensive selection and services, particularly in engagement ring creation. This store sees a variety of clientele looking for high-quality fine jewelry, including engagement rings, wedding bands, and designer watches. They also offer repair services and same-day delivery, enhancing the customer experience.
With a total of 50 reviews, the customer sentiment appears mixed but leans slightly positive, with approximately 60% positive feedback, 20% neutral, and 20% negative.
Positive reviews often highlight the quality of the jewelry and the helpfulness of the employees, who are described as friendly and knowledgeable. Customers appreciate the diverse selection and competitive pricing, noting that the lifetime protection plans add value to their purchases.
However, some negative reviews indicate issues with customer service and the quality of repairs, with complaints about delays and unsatisfactory work, such as improperly resized rings or loose stones after service.
Best Review: Nicole commended the store for its high-quality jewelry at expected prices, praising the friendly staff and her overall satisfaction with the purchase process.
Worst Review: Carrie expressed significant disappointment, recounting her experience of having her wedding ring pronged incorrectly and losing a diamond shortly after a repair.
Operating Hours:
- Sunday: 11 AM - 6 PM
- Monday to Saturday: 9 AM - 9 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.