Castro & Co. Jewelers, located at 1210 S Sage Dr, Cedar City, UT 84720, offers a comprehensive range of jewelry services, with a particular focus on custom engagement ring creation. The store is well-regarded for its friendly and knowledgeable staff, including Kevin Castro, the owner, who is often highlighted for his exceptional service. Well-established in the community, Castro & Co. Jewelers has received numerous positive remarks about their high-quality jewelry and attentive customer care.
With a total of 69 reviews considered, the feedback reflects a generally positive sentiment, as many customers appreciate the attentive service and quality of the jewelry, particularly for engagement rings. However, some have reported less favorable experiences, citing issues with service quality and reliability.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlights from customer feedback indicate a strong appreciation for the store's artistic and thoughtful jewelry pieces, with many noting that the staff are always eager to assist. Conversely, a minority have mentioned issues with customer service, expressing dissatisfaction with their experiences.
Best Review: Jed praised the store for its great selection, pricing, and exceptional service, highlighting the friendly atmosphere that caters to various needs and occasions.
Worst Review: Brent expressed disappointment in the customer service he received during a visit, suggesting the experience fell short of expectations despite the enthusiasm to explore the store.
Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 69
Store Phone Number: 4355862422