Cazenovia Jewelry Fayetteville NY

Cazenovia Jewelry, located at 533 Towne Drive, Fayetteville, NY 13066, is a distinguished jewelry store specializing in fine engagement rings and a variety of exquisite jewelry pieces. Owned by Ralph Monforte, the shop offers services such as custom engagement ring design, jewelry repair, insurance appraisals, and personalized gift options. With over 30 years of experience in the jewelry industry, Cazenovia Jewelry is known for its exceptional customer service and a wide selection of unique and high-quality items.

The store has garnered positive feedback for its knowledgeable staff and personalized approach, ensuring that customers receive dedicated assistance in finding or creating the perfect engagement ring. Reports highlight that the ambiance is welcoming, with staff members treating customers with respect and care. However, some reviews indicate mixed experiences regarding turnaround times for services, with a few customers expressing dissatisfaction with delays in repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlight Reviews:
Best Review: Christine mentioned being thoroughly impressed with the attentive service at Cazenovia Jewelry, particularly praising how the staff helped her replace a diamond in her wedding set and completed the work within the estimated time frame.
Worst Review: Gael expressed disappointment over a wait time for simple services, noting that despite the staff's friendliness, the level of service felt lacking during a less busy moment.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff:
- Ralph Monforte

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.