Chadwick's Jewelers, located at 205 Redfern Village, St. Simons Island, GA 31522, operates in Glynn County and has been a staple of custom jewelry design since 1982. Known for specializing in engagement rings, they offer a comprehensive range of services such as custom creations, on-site repairs, GIA diamonds, and a vast selection of colored gemstones. The team is praised for their attentive service and craftsmanship, with Shay and Pam often mentioned positively for their expertise in ring design and restoration.
With 26 reviews analyzed, the overall sentiment from online customer reviews is predominantly positive, with approximately 75% positive feedback, 15% neutral, and 10% negative. Most customers appreciate the friendly staff and quality of workmanship, often noting the personalization of services offered.
However, there are some negative experiences reported, primarily regarding customer service and wait times for jewelry repairs, suggesting a need for improved communication and timely service.
**Operating Hours:**
| Day | Hours |
|------------|--------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
**Staff Members:**
- Shay
- Pam
Best Review: A customer praised Chadwick's for their efficient and thorough workmanship, particularly appreciating the transformation of family heirloom pieces into stunning jewelry within a week at a reasonable price.
Worst Review: Another review expressed frustration over the shop closing early despite prior calls, stating that this led to disappointment and a decision not to return in the future.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 26