Joseph Jewelers, Saint Simons Island GA

Joseph Jewelers, located in the Shops at Sea Island, 600 Sea Island Rd Ste 16, St. Simons Island, GA 31522, is a well-regarded jeweler known for its expertise in creating stunning engagement rings. Operating in Glynn County, this store has a rich heritage since its establishment in 1910 and offers a variety of services, including custom jewelry design, appraisals, and repair services.

The knowledgeable staff, especially Kent and Carla, have received commendations for their attentive service and professionalism, with many customers highlighting their ability to accommodate special requests for unique designs. The store carries a selection of well-known brands and offers competitive pricing for high-quality pieces.

However, there have been some mixed reviews regarding customer service, particularly concerning communication for custom work. Some customers felt overpromised and underdelivered on custom pieces, impacting their overall experience.

Overall Sentiment from Online Customer Reviews: 76% Positive, 18% Neutral, 6% Negative.

Positive reviews focus on the friendly and knowledgeable staff, exceptional customer service, and quality craftsmanship. Customers express satisfaction with the jewelry offerings and the welcoming atmosphere of the store. Negative sentiments primarily revolve around lapses in communication and unmet expectations for custom services.

Best Review: Mandi praised the staff's helpfulness and knowledge, expressing consistent loyalty to Joseph Jewelers over the years.

Worst Review: GA criticized the store's lack of respect for customers, suggesting a need for improvement in service delivery.

Operating Hours:
- Saturday: 11 am – 4 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 11 am – 5 pm
- Wednesday: 11 am – 5 pm
- Thursday: 11 am – 5 pm
- Friday: 11 am – 5 pm

Staff Members Mentioned:
- Kent
- Carla

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.