Charlemagne Fine Jewelry, Custom Engagement Rings in Saint Paul , MN

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90% Score | Charlemagne Fine Jewelry, Saint Paul, MN

Charlemagne Fine Jewelry, located at 1262 Grand Ave, Saint Paul, MN 55105, is a renowned destination for custom engagement ring creation and exceptional jewelry services. With over 45 years of experience in the jewelry industry, Charlemagne specializes in unique, handcrafted designs using the lost wax method, ensuring each piece is one-of-a-kind. The skilled staff, known for their personalized service and craftsmanship, work closely with clients to create original engagement rings and wedding bands, ensuring a memorable shopping experience. They also offer jewelry repair, resizing, and restoration services, making it a one-stop shop for all jewelry needs.

Operating in Ramsey County, Charlemagne Fine Jewelry has garnered positive attention for its high-quality products and customer-focused service. The atmosphere is described as inviting, with a boutique feel that resembles an art gallery. Customers appreciate the helpfulness of the staff, particularly during the custom design process, which can take about two and a half months.

However, there have been mentions of inconsistent customer service experiences, with some clients noting they felt overlooked during their visits, which can detract from the overall shopping experience.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

| Days | Hours |
|--------------|------------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members mentioned include Charles and Harriet Fogarty, the owners.

Best Review: Rhonda expressed her nostalgia for Charlemagne as her neighborhood jeweler and praised their artistic, beautiful jewelry, recommending the store for those who wish to avoid mall shopping.

Worst Review: A customer named Collette reported feeling ignored multiple times during her visits, leading her to decide not to return due to her subpar experiences.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 27

Store Phone Number: 6516991431

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.