Van Drake Jewelers, Saint Paul MN

Van Drake Jewelers, located at 1901 S Robert St, West St Paul, MN 55118, is renowned for its exceptional engagement ring creation and personalized service. The jeweler specializes in a range of services, including the creation of unique engagement rings, custom designs, and thorough jewelry repairs performed onsite. The knowledgeable staff, led by owner Craig, is dedicated to providing customers with a warm and consultative shopping experience, ensuring that each piece resonates with personal significance.

This jeweler has a solid reputation in Dakota County, highlighted by 499 reviews, showcasing their commitment to quality and customer satisfaction. Positive feedback frequently praises the staff's friendliness, professionalism, and craftsmanship in creating beautiful, custom engagement rings and other jewelry pieces. Some reviews emphasize that customers have left with exceptional results and valuable advice, making the process inclusive and enjoyable.

However, mixed sentiments are noted about pricing, particularly regarding watch battery replacements and the cost of packaging for gifting. A few customers expressed dissatisfaction, feeling their concerns were not addressed adequately in those instances.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 7%
Negative: 6%

**Best Review:** Peggy shares her satisfaction with Van Drake Jewelers as her go-to jeweler after moving to West St Paul. She highlighted their kindness, efficient service, and the perfect repair of her bracelet, expressing her loyalty to the store.

**Worst Review:** Sheila described her disappointment after a negative experience with a watch battery replacement that led to water damage. She felt that the staff did not handle her concerns appropriately and expressed her frustration over the poor customer service she received.

**Operating Hours:**
- Tuesday to Thursday: 10:00 AM - 7:00 PM
- Friday and Saturday: 10:00 AM - 5:00 PM
- Sunday and Monday: Closed

**Staff Members:**
- Craig (Owner)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.