Charles & Colvard, located at 170 Southport Drive in Morrisville, NC, is a standout destination for those seeking beautiful engagement rings and fine jewelry. This gem of a store operates within Wake County and has made a name for itself as the original creator of lab-grown moissanite.

The welcoming atmosphere of Charles & Colvard shines through in their signature showroom, where knowledgeable staff are eager to assist customers in creating their dream rings. Customers rave about the gorgeous selection and innovative technology used in their jewelry, often noting the staff's helpfulness and attentiveness. However, some feedback points to inconsistencies in customer service, with a few individuals reporting issues with responsiveness and product quality.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have shared neutral feedback and another 10% have encountered problems.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: MJ Worldwide praised the stunning showroom and the innovative designs, expressing excitement for their next visit to explore more options.

Worst Review: Lauren shared her disappointment regarding repeated issues with her wedding band, feeling frustrated by the ongoing repairs and the attention given to her concerns.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.