Charles Frederick Jewelers, located at 18 Alpine Lane, Chelmsford, MA 01824, is a highly regarded independently owned jeweler, boasting a strong reputation for creating exquisite engagement rings. With over 30 years of experience, the business offers an impressive selection of fine diamond and gemstone jewelry, alongside custom design services to cater to personal tastes and preferences. The knowledgeable staff, including owners Rick Romano and Fred Gallagher, are known for their exceptional customer service, guiding clients through the engagement ring creation process with professionalism and warmth.
The store operates in Middlesex County and is recognized for its meticulous approach to jewelry design and repair, ensuring each piece reflects the unique vision of their customers. The atmosphere is inviting and friendly, as highlighted by numerous customer reviews praising the attentive service and the quality of the jewelry.
As of now, a total of 246 reviews were analyzed, showcasing a predominantly positive impression among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 4%
Negative: 1%
**Opening Hours:**
- Monday: Closed
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Rick Romano
- Fred Gallagher
Best Review:
Liz praised the friendly and helpful staff at Charles Frederick Jewelers, noting the exceptional service while getting a watch repaired and selling old gold jewelry. She expressed a strong inclination to make her next jewelry purchase there due to the warm atmosphere and quality service.
Worst Review:
No significant negative reviews were identified in the analyzed feedback.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97%
Total Customer Feedback Reviewed: 246
Store Phone Number: 9782569796