Chilson Jewelers, located at 219 Main St S, Cambridge, MN 55008, is a family-owned jeweler with over 40 years of experience proudly serving Isanti County. They specialize in engagement ring creation, offering custom designs and a wide variety of styles. The owner, Brian Chilson, alongside his wife, Karen, and store manager Jim, are dedicated to providing exceptional customer service and high-quality products.
Reviews indicate a strong focus on customer satisfaction, particularly in the engagement ring segment. The store offers various jewelry services, including repairs, sizing, and custom designs. However, some customers have expressed concerns over pricing and experiences with certain staff members.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
**Highlight Reviews**:
Best Review: A customer praised Chilson Jewelers for their exceptional customer service, indicating that the staff made them feel like family, highlighting the welcoming atmosphere of the store.
Worst Review: Another customer expressed dissatisfaction with the high cost of resizing a ring and felt unwelcomed during their visit.
**Opening Hours**:
- Monday: Closed
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff Members: Brian Chilson, Karen Chilson, Jim (Store Manager).
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 117
Store Phone Number: 7636892552