Kay Jewelers, located in the Target Shopping Center at 165 Balsam St. N, Ste. 1000, Cambridge, MN 55008-5829, is known for its commitment to quality engagement ring creation and exceptional customer service. This prominent jewelry store operates in Isanti County and offers a wide selection of services, including custom and special orders, diamond upgrades, gold exchanges, and jewelry maintenance and repair. Customers can also benefit from financing options to meet their budgets.

The store is currently open and maintains consistent hours throughout the week, making it accessible for anyone seeking beautiful and personalized jewelry. The staff is noted for their friendliness and jewelry expertise, enhancing the shopping experience.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Phone: +1 763-689-0141

Overall Sentiment from Online Customer Reviews:
Positive 85% | Neutral 10% | Negative 5%

The majority of customer reviews highlight a positive experience, with many praising the standout customer service and knowledgeable staff. Customers commend the store's ability to meet their engagement ring needs, often mentioning helpful staff members. However, a few negative reviews have been noted, primarily focusing on limited selection in the engagement ring category.

Best Review:
Kim praised the store for its great staff and exceptional service, noting an overwhelmingly positive experience every time she visits.

Worst Review:
Dylan pointed out frustrations regarding the store's unwillingness to honor a sale after it had ended, feeling the pricing strategy lacked transparency.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Kyla, the store manager.