The Jewelry Shop, located at 2008 North Street in Endicott, NY, is a cherished destination for those in search of unique engagement rings and exceptional jewelry services. This family-owned business in Broome County has garnered significant attention for its personalized touch and hands-on approach to craftsmanship.
Owners Mary Lou Paoletti and Debra Roma bring over 30 years of experience to the shop, ensuring that each piece of jewelry is meticulously hand-selected to meet high standards of quality and design. Customers rave about the welcoming atmosphere and the genuine care the staff provides in helping them discover the perfect ring. They focus on tailoring the experience to individual wishes and needs, avoiding the impersonal feel often found in larger stores.
With an impressive rating of 4.7 out of 5 from nearly 60 reviews, feedback is largely positive. About 80% of customers express high satisfaction with their experiences, while around 10% share neutral sentiments and 10% have raised minor concerns about communication or specific services.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review: John praised the friendly staff for helping him design a stunning engagement ring, highlighting the wonderful atmosphere and exceptional service throughout the process.
Worst Review: Dee mentioned disappointment after a miscommunication regarding store hours on Memorial Day weekend, expressing frustration over not being able to visit as planned.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 59
Store Phone Number: 6077570773