Clayton Jewelers, located at 143 Carondelet Plaza, Clayton, MO 63105, is a premier jewelry store renowned for its exceptional engagement ring creation and personalized service. The store operates in St. Louis County and offers a variety of services, including custom jewelry design, jewelry repair, and on-site consultations. Owner Steven Paige, along with staff members Shannon and Sara, are noted for their keen attention to detail and commitment to customer satisfaction. They work closely with clients, ensuring each engagement ring reflects individual styles and budgets, all while maintaining a stress-free shopping atmosphere.
The store has received a total of 458 reviews, showcasing a robust online presence and customer feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Customers commonly praise the friendly and accommodating service, as well as the quality craftsmanship demonstrated in the creation of custom engagement rings. They emphasize that the staff fosters an inviting environment where clients feel understood and valued.
Best Review:
Mike shared an outstanding experience while designing an engagement ring at Clayton Jewelers, highlighting the personalized service from Shannon and Steven. They crafted a one-of-a-kind piece that exceeded his expectations, showcasing their attention to detail and integrity in customer service.
Worst Review:
Richard expressed disappointment regarding the appraisal value of a high-end Rolex watch, feeling that the offer made by Clayton Jewelers was significantly lower than expected. Although he found the service friendly, he felt the assessment was not in line with his prior experiences.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Steven Paige
- Shannon
- Sara