Cline Jewelers, located at 100 5th Ave N, Edmonds, WA 98020, is a reputable family-owned establishment known for its exceptional engagement ring creation and customer service. With a long history of serving the Edmonds area since 1980, Cline Jewelers has built a strong reputation for its custom designs, which are crafted in-house by a skilled team under the direction of owner Andy Cline. Customers appreciate the personalized approach, with staff members like Mindy, Gina, and Dane, who provide thoughtful consultations to ensure that each client's vision is realized.

The store offers a variety of services that include jewelry cleaning, repairs, and custom design, making it a one-stop shop for all jewelry needs. The staff's dedication to detail and commitment to customer satisfaction are frequently highlighted in reviews, with many clients expressing joy over the unique pieces created for special occasions.

Overall Sentiment from Online Customer Reviews:
Based on 535 reviews, Cline Jewelers has an overwhelmingly positive sentiment score. Approximately 90% of feedback points to customers being highly satisfied with their experiences, praising the quality of the jewelry and the attentive service provided. Around 7% of reviews are neutral, while a minority, about 3%, reflect negative experiences.

Best Review:
A customer named Kelsie describes an exceptional experience at Cline Jewelers, highlighting the outstanding customer service from Dane, who went above and beyond to help redesign her engagement ring that had previously been poorly crafted. She emphasizes the quality of craftsmanship and the supportive atmosphere that made the experience memorable.

Worst Review:
Sarah shares her confusion over the trade-in value of her jewelry piece, feeling that the explanation provided about pricing and trade evaluation could have been clearer. Despite the lack of clarity, she appreciates the shop's ambiance but suggests more thorough communication for those unfamiliar with the jewelry trading process.

**Operating Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.