Comstock Jewelers, located at 411 Main St, Edmonds, WA 98020, operates as a renowned jeweler known for engagement ring creation and exceptional service. With a legacy established in 1978, this family-owned business has built a reputation as one of the area's longest-running fine jewelry and diamond specialists. The knowledgeable staff, including Jacob and Erin, are committed to providing personalized experiences, guiding customers through the engagement ring selection process, and accommodating a range of budgets.
Customers appreciate the attentive service and craftsmanship at Comstock, often noting how the staff goes above and beyond to help find the perfect setting or create custom designs. Many reviews highlight the warm atmosphere, where clients feel supported rather than pressured. Yet, some customers have expressed dissatisfaction regarding follow-up communication, indicating areas for improvement in promptness and customer engagement.
The total number of reviews reviewed is 146.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer praised Jacob for his exceptional service, noting that he stayed after hours to assist in finding the perfect diamond, and highlighted the fair pricing and overall amazing customer service.
Worst Review:
Another reviewer mentioned a lack of follow-up after expressing interest in an engagement ring, which led to feelings of being overlooked despite initially good service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours | |
|----------------------|-----------|
| Monday | Closed |
| Tuesday to Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff members mentioned include Jacob and Erin.