Freedmans Jewelers, located at 962 Parkway Ave, Ewing, NJ 08618, operates in Mercer County and provides a wide range of jewelry services with a special emphasis on engagement ring creation. The store, established in the early 1900s and taken over by Sidney Cohen in 1939, boasts a family-oriented environment where exceptional customer service and quality jewelry are paramount.
Customers report highly positive experiences with the knowledgeable staff, particularly mentioning Brian Cohen, a certified gemologist who focuses on understanding customer needs and helping them find the perfect engagement ring. Freedmans Jewelers excels in onsite repairs, often completing them while customers wait, which adds to the personalized service they offer.
Overall, reviews highlight the jewelry selection and fair pricing at Freedmans Jewelers. Positive sentiments focus on the friendly and approachable service, with many long-term customers expressing loyalty to the store. Conversely, a few reviews mention negative experiences regarding dismissal when selling jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Operating Hours:**
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM - 5 PM
**Staff Members:**
- Brian Cohen (Certified Gemologist)
- Bob Cohen
- Beverly Levenson
- Barb Moninghoff
Best Review: A customer praised Freedmans Jewelers for their friendly service and the high quality of jewelry, noting the pleasant atmosphere created by the staff who treat everyone with respect and warmth.
Worst Review: A reviewer expressed disappointment with their experience when attempting to sell jewelry. They described a dismissive interaction, feeling that the staff did not value their time during the visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27
Store Phone Number: 6098820830