New York Gold Express, located at 13 East State Street, Trenton, NJ 08608, is a well-regarded jewelry store specializing in engagement ring creation and a variety of other services. Customers can reach the store at (609) 394-2123. The store operates with the goal of ensuring complete customer satisfaction and offers a welcoming, family-like atmosphere.

Many reviews highlight the exceptional customer service provided by the staff, with numerous positive remarks about their respectful and helpful approach. The store's reputation for quality and personalized service is evident, especially in the creation of engagement rings, where customers feel valued and supported throughout the process.

However, there have been isolated negative reviews, with one customer expressing dissatisfaction regarding a ring size issue. While the store did charge for resizing, they ensured a quick turnaround, reflecting their commitment to customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: A customer praised the outstanding service at New York Gold Express, highlighting the staff's effort in treating them with respect while they shopped for jewelry.

Worst Review: Another customer expressed disappointment related to an engagement ring purchase, indicating they received the wrong size but noted the prompt service when returning for a resize.

Opening Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned: None specified.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.