Coins & Carats, located at 237 S. Main St., Kalispell, MT, is a locally cherished jewelry and coin store that has proudly served the Flathead Valley community since 1991. The store is co-owned by J.B. and Kim Love, who bring a deep commitment to quality and customer service, bolstered by J.B.'s extensive background in gemology as a Diamond Graduate from the Gemological Institute of America.
Known for their impressive selection of fine jewelry, including engagement rings, Coins & Carats offers the opportunity to create custom pieces tailored to individual styles. The staff is praised for being knowledgeable and friendly, often going above and beyond to help customers find the perfect ring. Their expertise extends to buying and selling coins, gold, and silver, ensuring a well-rounded experience for anyone interested in precious metals.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% have shared neutral feelings and another 10% reported some issues.
Opening Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Lorri shared her love for the attentive staff and the fantastic selection, stating that her shopping experiences at Coins & Carats have been the best after years of purchasing jewelry across several states.
Worst Review: Andrew expressed disappointment with a particular staff member's demeanor, feeling looked down upon during his visit and ultimately deciding not to return.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 60