Keenan's Jewelry in Kalispell, Montana is a well-established family business known for its exceptional engagement ring creation and personalized customer service. Conveniently located at 94 5th Avenue West N, this jewelry store has been serving the Flathead County since 1975 and has consistently been voted the best in the area. The store offers a wide variety of services including customized engagement ring design, in-house repairs, and engravings, ensuring clients receive both high-quality products and services. The knowledgeable staff is dedicated to making every visit a positive experience, with many customers praising their friendly demeanor and expertise.
Operating hours are as follows:
- Monday: 10:00 AM - 3:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday & Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Based on 44 reviews, the online sentiment is overwhelmingly positive, scoring approximately 90% positive, 8% neutral, and 2% negative. Customers frequently commend the quality of craftsmanship and the welcoming atmosphere of the store, though some issues regarding repair timelines and communication have been noted.
Best Review:
A customer named Morgan highlighted the kindness and helpfulness of the staff, expressing satisfaction with their high-quality ring resizing service.
Worst Review:
A review by Reba reported dissatisfaction regarding a missing piece of a bracelet after a resizing, leading to concerns about the integrity of the service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 44
Store Phone Number: 4067526002