Colonial Jewelers of Easton is a family-owned jewelry store located in Talbottown Shopping Center, specializing in fine jewelry and engagement ring creation. Established in 1984 by Robert Wolcott, this store has built a reputation for its custom jewelry design services and high-quality estate pieces. Customers appreciate the expertise of the staff, including Robert and Jason Wolcott, who are known for their friendly and knowledgeable service.
The shop offers a variety of services, including custom engagement ring design, repair services, and a wide selection of unique estate jewelry. The store has garnered a total of 25 reviews, with a general sentiment reflecting a mix of positive and negative experiences.
Overall Sentiment from Online Customer Reviews:
Positive sentiments: 64%
Neutral sentiments: 16%
Negative sentiments: 20%
Positive reviews highlight the exceptional customer service and the expertise in creating stunning engagement rings. Customers have praised the quality of the jewelry and the professionalism of the staff. However, negative reviews have noted issues with customer service, particularly regarding miscommunication during repairs and dissatisfaction with certain transactions.
Best Review: Megan noted the store's amazing quality and the friendly, knowledgeable staff, expressing confidence in receiving the best jewelry in Easton.
Worst Review: Z pointed out a negative experience where the owner reportedly dismissed a significant error regarding a jewelry return, leading to dissatisfaction with the service.
Operating Hours:
- Tuesday to Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff: Robert Wolcott, Jason Wolcott
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72%
Total Customer Feedback Reviewed: 25
Store Phone Number: 4108227611