Cook's Jewelry, located at 1700 S 1st Ave, Suite 2 in Iowa City, IA, has been a cherished part of the eastern Iowa community since 1951. This family-owned business, now in its third generation, specializes in creating exquisite engagement rings and provides a range of services, including jewelry repair and custom design, all while maintaining a friendly atmosphere that keeps customers coming back.
Customers rave about the expertise and professionalism of the staff, especially Ben, who has been praised for transforming estate jewelry into stunning modern pieces and guiding clients through the engagement ring design process with care. The shop's reputation for quality and attentive service shines through in countless positive reviews, with most patrons expressing high satisfaction with both the products and the overall shopping experience. However, a few reviews mention that service can occasionally be slower during busy times.
Customer Sentiment: Approximately 80% of customers are highly satisfied, with 10% feeling neutral and another 10% reporting minor issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Best Review: Emily praised Ben for his artistry in redesigning her estate jewelry into beautiful pieces, emphasizing her happiness with the final result.
Worst Review: Rachael expressed disappointment regarding the handling time for repairs, feeling that communication could be improved during peak periods.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.