Cooper's Fine Jewelry, located at 525 E Cedar Ave, Crestview, FL, is a well-established jeweler renowned for creating stunning engagement rings and providing a variety of jewelry repair services. With over 15 years of experience in the community, the owner, Keith Cooper, and his staff are recognized for their friendly and personable service. Customers often highlight the quality of jewelry repair and the expertise involved in sourcing and crafting engagement rings.
However, there are mixed sentiments from the customer reviews. Some clients commend the store for its heartfelt service and craftsmanship, while others express concerns regarding business hours, stating that the shop has been closed during posted hours or that communication can be lacking at times.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 30%
Negative: 15%
Operating Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 2:30 PM
- Sunday: Closed
- Monday: Closed
Staff:
- Keith Cooper
Best Review: A customer praised Cooper's Fine Jewelry for their exceptional customer service and craftsmanship, stating that they've been a loyal patron, consistently receiving quality service for years.
Worst Review: One customer reported a frustrating experience regarding poor communication about a ring resizing that went unresolved for an extended period, leading to dissatisfaction with the service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8506838004