Joey the Jeweler, located at 201 N Main St, Crestview, FL 32536, is your premier choice for custom engagement ring creation and repair services in Okaloosa County. Renowned for its exceptional craftsmanship and personalized service, this locally owned jewelry store offers a wide array of custom jewelry services, including the design and creation of unique engagement rings tailored to your specific vision.
With 115 reviews analyzed, Joey the Jeweler has achieved an impressive average rating of 4.9 out of 5 stars. Customers frequently praise the shop for its friendly staff and high-quality workmanship, highlighting the personalized attention each client receives. The expertise of Joey and his team in crafting one-of-a-kind pieces from the finest materials ensures that every engagement ring is both beautiful and meaningful.
However, not every review has been wholly positive. Some customers have expressed dissatisfaction with specific service issues, including miscommunication regarding project timelines and expectations, which underscores the importance of clear dialogue in custom jewelry services.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is predominantly positive, with approximately 90% reflecting a favorable view of the service provided, 8% neutral, and 2% negative.
**Highlight Reviews:**
Best Review: A customer named Nancy praised the exceptional customer service and craftsmanship at Joey the Jeweler, emphasising how the staff went above and beyond to create a perfect wedding band using family heirlooms.
Worst Review: Ali noted her disappointment regarding a less-than-satisfactory experience when trying to have her engagement ring repaired, mentioning issues with timelines and service clarity.
**Operating Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 9 AM - 6 PM |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 6 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 6 PM |
| Saturday | Closed |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.