Cormier Jewelers, located at 42 Central Street, Southbridge, MA, is a well-respected family-owned jewelry store operating for over 75 years in Worcester County. Specializing in engagement ring creation and a wide array of custom jewelry design, Cormier Jewelers prides itself on high-quality craftsmanship and exceptional customer service. The business is currently operated by Shawn Cormier, the third generation of the Cormier family, ensuring a personal touch with every piece crafted.
The offerings include engagement rings, wedding rings, custom designs, jewelry repair, and appraisal services. With an impressive rating of 4.8 from over 100 online reviews, the store’s reputation speaks volumes about its commitment to customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 5%
Negative sentiment: 5%
Many customers highlight the knowledgeable and friendly staff, with numerous reviews praising the skills of the jewelers and the personal attention given to each customer. However, some negative feedback has pointed to occasional miscommunications regarding specific ring modifications.
Best Review:
A customer named Kim expressed her unwavering loyalty to Cormier Jewelers, emphasizing that even after relocating, she made a special trip back for her daughter's engagement ring, showcasing their trust in the store.
Worst Review:
Cayla was disappointed with the final result of her engagement ring’s inner band, stating it did not fit properly against her engagement ring, despite spending a significant amount on the service.
**Business Hours:**
Tuesday: 10:00 AM - 5:30 PM
Wednesday: 10:00 AM - 5:30 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: Closed
Monday: Closed
Staff: Shawn Cormier
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 31
Store Phone Number: 5087647415