Morin Jewelers, located at 409 Main St, Southbridge, MA 01550, is a family-owned business that has been dedicated to providing exceptional service in fine jewelry since 1920. With a strong focus on engagement ring creations, they offer customization options and a wide range of selections, ensuring customers find the perfect ring for their special moment. The store also provides services like jewelry repair, appraisals, cleaning, and restoration, all done in-house.
With over 442 reviews analyzed, the customer sentiment reflects a strong positive atmosphere surrounding Morin Jewelers.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%
Many reviews praised the customer service, highlighting how the staff at Morin Jewelers, particularly Rob and Bruce, are friendly, knowledgeable, and accommodating, making each visit a pleasurable experience. Customers frequently commend the high-quality craftsmanship of engagement rings and other jewelry pieces.
Highlight Reviews:
Best Review: Louise noted the great service and friendly staff, emphasizing the welcoming atmosphere at Morin Jewelers, indicating that customers feel treated like family.
Worst Review: Erica expressed dissatisfaction with the rudeness of staff, claiming her experience, both in-person and over the phone, fell short of expectations.
Opening Hours:
- Monday: Closed
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 7:00 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 442
Store Phone Number: 5087647250